About

Get to Know Us

Get to Know Us ✦

What Sets Us Apart

We're Business Partners, not Just Task-Takers. Most VAs just tick boxes. We actively look for opportunities to improve your business. If we spot a leak in your sales funnel or a gap in your customer journey, we'll flag it. Think of us as having another founder in your corner…just one who actually enjoys admin. :)

Unlike other VA agencies where you spend weeks explaining basic tasks, we hit the ground running. We've worked with enough founders to anticipate what needs doing before you've even asked.

Less hand-holding, more problem-solving.


Goal Driven & Results Focused


People Over Profits, Always

Dedicated Communication

Helped Over 25+ Businesses

10+ Years of Experience

Founders Ourselves

CEO &
FOUNDER

Lucy Orbell

Lucy captains the ship at The Founder’s Fix and is our head Virtual Assistant. Having started and scaled a tech businesses with her partner in 2023, Lucy understands first hand the challenges that cause overwhelm as a business owner. 

Lucy has over a decades experience in Sales & Marketing and has spent the last 4 years freelancing as a Virtual Assistant and Social Media Manager for numerous brands, alongside co-founding Adapt Media Services.

Lucy is the generalist you never knew you needed on your team…but will struggle to live without.

Right Hand Gal // Visionary // Nurturer // Action Taker // Adventure Lover

GivingFounders Time

“Founders’ Fix brought my business to the next level. Don’t sleep on their expertise!”

Lucy has worked for me on a variety of projects, from the hotel and events to resetting up and implementing our systems, and she’s been amazing every time.

She’s always upbeat, professional, and gets things done quickly and efficiently. I could always count on her to handle whatever came up, and she did it with a smile.

If you're looking for a reliable and skilled virtual PA, I can definitely recommend Lucy!

- Kelly Love